Coronavirus (COVID-19)

Our top priority is the safety and well-being of our staff, clients, partners and families and we have put proactive measures in place to manage our business accordingly. To ensure that potential impact is minimised, we have also invoked our business continuity procedures, updating them in response to specific threats from the virus.

We truly value each and every customer and are acutely aware of the vital role they play in protecting their communities. We are grateful for the trust and confidence they have in QSG and are making every effort to ensure they can rely on us at this difficult time.

We are closely monitoring the official advice given by both the World Health Organisation and the guidelines from Public Health England on the steps we are undertaking. We are vigilant in ensuring all of our staff have been fully briefed and are constantly updated on the ongoing situation.

We have implemented measures such as split shift working, ensuring our teams can work from home where possible and ring-fencing service engineers for customers. This will enable us to continue to provide the requisite level of support and service with minimal disruption.

In addition, we have suspended non-essential business travel and we are closely following all national government regulations and guidance regarding travel, ‘stay home’ notifications, and healthcare.

Our IT systems are designed to suit a remote workforce, our culture is one of digital collaboration and our people regularly use approved tools such as video conferencing and instant messaging technology to work effectively together across the UK.

If you have any specific queries please contact your account, sales, or project manager, your usual QSG contact, or email

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